A serious problem with technology today is knowing what device has failed and when it fails. Expensive IT troubleshooting is required to determine which of a myriad of devices might be the problem and all the while, staff productivity is at a virtual standstill. It is far better to monitor all these system in order to know specifically which device failed immediately so you can jump ahead to solving the problem. This saves time and money and this is what network support and monitoring can do.
An even better situation is if the RIGHT people are notified when something fails (or even before) so they can immediately get to work on it. For example, a building engineer needs to be alerted if the temperature gets too high in a server room. It makes no sense for the office manager, owner, or even the IT staff to be the only ones to know -they will simply have to call the engineer anyway! Again, let’s jump ahead to solving the problem with the right resources right away.
Identifying Approaching Failure
How do you know when a device is failing, but has not yet failed? Usually this presents itself as “weird” behavior. One day it works, another day it doesn’t. You reboot or you power cycle the device and suddenly it works! This is one of many symptoms that are common on a device which is starting to fail. However, most of the time IT never hears about the incidents. People blame it on themselves or on other things, so IT does nothing about it and knows nothing about it. By monitoring these devices you can see on a simple report that certain devices are having problems, so you can schedule a replacement at a time and choosing of your own.
Network consulting and monitoring services allows IT to spend time moving projects forward. By using systems that are fully configurable and can provide different alerts to different people based on any rules you wish to set, you save the risk of unexpected downtime that can create considerable expense for your business. Your IT staff can even have their own dashboard of their devices so they can see, at a glance, the state of the entire network.
Network services, implemented the correct way, can keep your company performing consistently and effectively all year round. This is preventative maintenance at its most proactive – networking services are a definite need for any successful organization.