PCS International realizes that the proper care and system maintenance is crucial to keeping your business equipment in optimal condition. We provide complete care to your servers and network through our managed services. Let us handle the IT while you handle your business.
We offer various fixed-fee monthly programs to handle whatever your budget allows:
- PCS ManageIT℠ – FULL support for all covered devices. Let us handle it all. Virtual CIO, Help Desk, onsite and remote support IT services, system maintenance and monitoring.
- PCS MaintainIT℠ – All system maintenance services for covered devices. Call us when you need us for computer support and service, but we will handle all the onsite and remote maintenance and monitoring.
- PCS MonitorIT℠ – 24x7x365 monitoring of your critical systems. Our agents will watch your systems and notify us if anything is starting to fail or fails. Monthly reporting shows important trends that help us prevent failures by alerting you before they happen.
Managed IT Services Explained
Information technology or, IT as it’s most commonly referred to, is the combination of business and technical expertise that enables companies and organizations to create and integrate business processes, access information and utilize collected data. While IT consulting can help to explain technology and how to use it, IT services pertain to the actual work to be done including the available solutions and tools.
An IT team is a crucial part of making sure the operations within a business are managed properly. IT managed services include computer repair, computer support and service, and sometimes facilities support. An IT service team can help to upgrade slow running computers and replace failed systems within a reasonable amount of time and help to maintain the productivity of the business and its employees.
Data security is a main concern for most businesses, small and large. With more than 70% of businesses suffering from cyber attacks in the past year, protecting customer data and important company information — including that of employees — should be one of the main priorities of an IT services provider. Data loss resulting from a malicious or criminal attack yielded the highest cost at an average of $246 per compromised record, followed by system glitches and employee mistakes resulting in a average per record cost of $171 and $160, respectively. A Chicago IT services team can assist with regular virus protection scanning and more in-depth forms of monitoring to reduce vulnerabilities and avoid costly system and data breaches.
IT specialists manage more than just information security. They maintain the pulse of any organization.